At Straightegy Consulting, we specialize in delivering high-quality digital services such as video creation to clients worldwide. Because our offerings are digital, there is no physical shipping involved. This policy clarifies how the delivery of our services works and what customers can expect as part of our Shipping Policy.
Service Delivery
All of our services are provided digitally and electronically. Upon completion, your ordered digital content (e.g., video files, project deliverables) will be delivered through secure online methods such as email, cloud storage links, or custom client portals. We make every effort to complete and deliver your project within the agreed timeline.
Global Accessibility
Our digital services are available to customers worldwide, without restriction based on geographic location. We support international clients and ensure that the delivery method suits your region and preferred technology platforms.
Delivery Timeline
Delivery timelines vary depending on the complexity of the project and specific client requirements. Standard delivery estimates for digital projects are communicated directly during consultation or order confirmation. We strive to meet deadlines and notify you promptly if any unforeseen delays arise.
File Formats and Access
Delivered content will be in commonly used digital formats (e.g., MP4 for videos). If you require specific file types or custom formats, please inform us during the project setup. We provide secure access links or direct file transfers ensuring your files are protected.
No Physical Products
As our products are digital, there is no shipping cost or physical shipping address required. This eliminates delays and potential loss related to physical shipping, ensuring a consistent and efficient delivery experience.
Customer Responsibilities
Customers are responsible for providing accurate email addresses, cloud account details, or other digital contact information necessary for delivery. Please verify that you have reliable internet access to download or stream the files once delivered.
Technical Support
If you experience problems accessing your digital content after delivery, our support team is available to assist you promptly. We may provide troubleshooting guidance or re-send the files if necessary.
Data Security
We employ industry-standard security measures to protect your files during creation, storage, and transmission. Confidentiality and privacy of your data are paramount.
Thank you for choosing Straightegy Consulting for your digital service needs. We look forward to delivering exceptional digital content tailored to your expectations.
